Refund Policy

Refunds for Prepaid Orders Refused at Delivery

In case of refusal of prepaid orders at the time of delivery, the order will be returned to us through the courier partner. Once the product is received back and inspected, applicable forward and return shipping charges may be deducted from the refund amount.

The remaining eligible refund amount will be processed to the original payment method used for the order.

Refunds for Approved Returns

For approved returns after delivery, refunds will be processed only after the returned product has been received and inspected.

The refund amount will be initiated after confirming that the product meets the return eligibility criteria.

Refunds may take the standard processing time of the payment gateway or banking partner to reflect in your account.

Non-Refundable Situations

Refunds may not be applicable in cases where:

• The product has been used, damaged, altered, or is not returned in its original condition.
• Original packaging, accessories, or accompanying items are missing.
• The return request does not meet the eligibility criteria mentioned in our Return Policy.