Return Policy

Eligibility for Returns

Returns may be approved under the following conditions:

• The return request is raised within the applicable return window mentioned by Dreamy Soul.
• The product is unused, in its original condition, and returned with all original packaging.
• The product is received back safely and passes quality inspection.

Return Shipping Charges

For approved returns after delivery, applicable return shipping charges (if any) may be deducted from the refund amount.

Inspection Before Refund

Refunds will be processed only after the returned product is received and inspected by our team.

Products that show signs of use, damage, alteration, or missing components may not qualify for a refund.

Damaged, Defective, or Incorrect Products

In case you receive a damaged, defective, or incorrect product, please contact us with relevant details and supporting images within the specified timeframe. Such cases will be reviewed separately, and an appropriate resolution will be provided.